Welcome to TY Bikes Agency ! Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and rental process. By using our website or services, you agree to the practices outlined in this policy.
Information We Collect
We collect personal information to provide and improve our services. The types of information we collect include:
A) Information You Provide to Us:
- Contact Details: Name, email address, phone number, and physical address.
- Payment Information: Credit/debit card details or other billing information for transactions.
- Identification: Driver’s license, passport, or other documents required for rental eligibility.
B) Information Collected Automatically:
Cookies: To improve your experience and personalize content.
Device Information: IP address, browser type, and operating system.
Usage Data: Pages visited, time spent on the site, and navigation patterns.
How We Use Your Information
We use your information to:
- Comply with legal obligations and prevent fraud or abuse.
- Process and confirm your reservations.
- Verify your identity and rental eligibility.
- Provide customer support and respond to your inquiries.
- Improve our website, services, and customer experience.
- Send important updates, promotions, or marketing communications (you can opt-out at any time).
How We Protect Your Information
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, or misuse. These include:
- Secure servers and encrypted data transmission.
- Limited access to personal information by authorized personnel only.
- Regular audits and updates to our security practices.
Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with trusted third parties, including:
- Payment processors to complete transactions.
- Law enforcement or government authorities if required by law.
- Service providers (e.g., website hosting or email platforms) to support our business operations.
All third parties are contractually obligated to protect your data and use it solely for the intended purposes.
Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Object to or restrict the processing of your information.
- Opt-out of marketing communications.
- File a complaint with the appropriate data protection authority if you feel your rights have been violated.
To exercise your rights, contact us at Support@ty-bikes.com
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. However, disabling cookies may impact certain features of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest updates.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us at:
TY Bikes Agency
Address : Building 41 Al Bassatine subdivision, Bouskoura Center, Nouaceur, Casablanca
Phone : 06 60 36 45 75
Email : Contact@ty-bikes.com
Thank you for trusting TY Bikes Agency. We are committed to protecting your privacy and providing a secure experience.
